Refund policy

Returns & Refund Policy

We want you to be satisfied with your purchase from Econova.

Returns
You may return unused and unopened items within 14 days of receiving your order.

To be eligible for a return:
- Items must be unused and in original packaging
- Proof of purchase is required

Non-Returnable Items
Due to hygiene and safety reasons, certain products may not be eligible for return once opened.

Refunds
Once your return is received and inspected, we will notify you regarding approval.
Approved refunds will be processed within 5–7 business days.

Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.